We strive every day to live up to the trust you place in us to handle your personal data with care. We work with well-secured information systems and clear privacy statements. This means that we comply with laws and regulations when processing personal data and inform you about how we register and use data. We adjust these policies when necessary. Read here how we handle your personal data (in case of any discrepancies, the Dutch version will prevail).

Contact

We, Hildering Packaging BV and GoPaint BV, together with our affiliated group companies, are responsible for the processing of your personal data (Controller within the meaning of the GDPR).

Go!Paint  B.V.

Zandvoortstraat 69

1976 BN IJmuiden, The Netherlands

info@go-paint.com

From whom do we collect personal data?

We collect personal data from:
Visitors and users of the website, our stand at trade fairs and events, our office or (social) media with the consent of the visitor and use.
When you visit our website, we collect information related to the type of device, browser and how you use our website. This information helps us to improve the website for your ease of use and to provide you with the best possible service.
We process personal data of persons working for companies with which we do business (1) to make offers and/or provide information about our services and other activities, (2) to maintain a business relationship, and (3) to conclude and maintain a contract for services.

We process the information, with your consent

To properly execute the agreement and/or terms of use that we have agreed with you.
In the context of a legitimate interest, to ensure the safety of our employees, visitors, business assets and information, and to be able to collect evidence.
To comply with a legal obligation;
On the basis of a legitimate interest that is in accordance with or arises from the stated purposes (why we process personal data), we do this on the basis of a careful assessment and weighing of interests;
On the ground of your consent.

When do we collect your personal data?

We collect your personal data, for example, when you visit our websites, enter or leave your details via one of our channels, register in any other way or are registered to use our services or to provide you with a service.
If we have not obtained this information directly from you, we may obtain it from social media, but only if we have a legitimate reason to believe that you would be interested in our services. In that case, we will contact you to ask whether you are interested or would like to use our services in another way. If you are not interested, we may process relevant data about you in order to take into account your wish not to be contacted by us.
The sharing of personal data is based on a legitimate interest, consent, legal obligation and/or for the performance of the agreement.
Your personal data is stored within Europe.

Your rights

You have the right to submit a request for:

• Access to the personal data we process about you;
• Rectification of your personal data;
• Deletion of your personal data or restriction of processing: in certain circumstances, unless we have a valid reason, such as a legal obligation, to process the personal data or not to erase it;
  • Restriction of or objection to the processing of personal data;
• Transfer of your data.
• In the event of your request, in order to protect personal data, we will need to be able to verify your identity.

You can contact us at info@go-paint.com
We do not use automated decision-making based solely on automated processing. We strive to be personally involved in all decisions that have significant consequences for you. If, in exceptional cases, we were to make decisions with significant consequences for you based on a fully automated process (i.e. without human intervention), we would only do so when legally permitted and after informing you.

Below is how you can withdraw your consent.

If you have signed up to receive information about news items, events, alerts or other messages, you can unsubscribe via the unsubscribe option in the email you receive about this.
You can prevent cookies from being placed via your browser settings, but you can also change your cookie settings or delete them from your device at any time via the browser settings.
If you wish to change or delete data that you cannot modify yourself, please contact us at info@go-paint.com.

Questions, comments, complaints or (suspected) data breach

If you have any questions or comments, please let us know via: info@go-paint.com.
If you have any complaints, we would like to hear from you so that we can help you further and, if necessary, adjust or improve our services or work processes.
If you have any questions, comments or complaints about the protection of your personal data by Go!Paint, please contact us at info@go-paint.com.
If there is a (suspected) data breach, for example, if you suspect loss of or unauthorised access to personal data, please let us know immediately. We request that you report this via info@go-paint.com.

Security

Go!Paint does everything in its power to protect your personal data. Our organisational and security measures are based on our Information Security Policy. Taking into account the latest technology, we have taken physical, administrative, organisational and technical measures to prevent damage and unlawful use. These measures are regularly evaluated and updated where necessary.
If and insofar as data is provided to data processors who provide services or carry out assignments on its behalf, Go!Paint has agreed with them that they will also protect personal data optimally.
You should be aware that you are responsible for the security of your computer equipment and/or telephone and your own internet connection, and that these are never 100% secure. The transmission of personal data via the internet is therefore at your own risk.

Changes

Go!Paint may, from time to time, make changes, additions or amendments to its Privacy Statement for various reasons. The most current Privacy Statement can be viewed on the website at any time. We recommend that you review the Privacy Statement regularly.

What personal data do we collect from you?

In general, our website can be visited without your personal data being passed on to us.
We collect non-identifiable information about users of the website, such as the date and time of access, the source from which you were directly linked to our website, the operating system you use, the parts of the website you visit, the pages of the website you have visited, information about the type of device you use and the material you send or download from the website.
Go!Paint uses cookies and web statistics. We do this to see how visitors use our website. This information helps us to improve the site. A cookie is a file that is stored on your computer. These cookies can be recognised when you visit our website again. You can read more about cookies in our cookie policy.

More specifically, we collect name and address details, email address and other contact details or preferences that you have provided yourself;
And for business purposes: job title, details of the company you work for or represent, details to enable us to maintain a good relationship with you, details for events and meetings.
Once you provide us with your details, for example by filling in a form, requesting a quote or responding to a message, we will process the details you provide in accordance with this Privacy Statement.
We ask that you only provide us with information that is accurate and relevant.

We collect personal data from you in order to:

• Establish, maintain and fulfil the agreement with you;
• Communicate with you;
• Maintain a good business relationship with you, in order to be able to make you offers, provide promotional gifts and/or provide information about our services and other activities;
• Be able to invoice you;
• Ensure the quality of our data;
• Determine creditworthiness;
• For reporting purposes (e.g. to provide the right report to the right person);
• Process or respond to your feedback or complaints in order to improve our services and resources or to serve you better;
• Improve our services.
• To respond to questions, tips, feedback, quote requests or requests if you have filled in a form or left details for this purpose;
• To provide information about our services and other activities and to better tailor them to your wishes and qualities;

How long do we retain your personal data?

The retention periods we apply depend on the relevance of the data for maintaining or recording our relationship and the other purposes mentioned above, applicable statutory retention periods, any claim risks or other obligations, based on the principle that your personal data will not be retained for longer than is necessary.
For the above purposes, this is generally a period of two, five or seven years.
This means: if you are not yet a customer, up to two years after the last contact. If you have been a customer, up to two years after the end of the agreement.

Version February 2026